Terms of Service

1. Acceptance of Terms

By accessing or using Bright Nurture's AI-powered account-based marketing platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Bright Nurture provides an AI-powered platform that automates account-based marketing activities through autonomous AI agents. The Service includes:

• AI agents for campaign orchestration, content personalization, engagement monitoring, sales enablement, customer proof delivery, and account analysis
• Integration with CRM and marketing automation tools
• Analytics and reporting capabilities
• Customer support and documentation

3. Account Registration

To use the Service, you must:

• Be at least 18 years old
• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4. Subscription Plans and Billing

4.1 Plans

We offer Essential, Advanced, Pro Plus, and Enterprise subscription plans. Each plan has different features and account limits as described on our pricing page.

4.2 Free Trial

We offer a 14-day free trial for eligible plans. No credit card is required for the trial. If you do not cancel before the trial ends, you will be automatically charged for the subscription.

4.3 Billing

Subscription fees are billed monthly or annually based on your selection. You agree to:

• Provide current, complete, and accurate billing information
• Pay all charges at the prices in effect when incurred
• Accept automatic billing on the renewal date

4.4 Price Changes

We reserve the right to change our pricing. We will provide at least 30 days' notice before any price increase takes effect for existing customers.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until the end of that period.

5.2 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. We do not provide refunds for partial months or unused portions of the Service.

6. Acceptable Use

You agree NOT to:

• Use the Service for any illegal purpose or in violation of any laws
• Violate or infringe upon the rights of others
• Send spam, unsolicited messages, or violate anti-spam laws
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without our permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove or obscure any proprietary notices
• Use the Service to develop competing products or services

7. Intellectual Property

7.1 Our Property

The Service, including all software, content, trademarks, and intellectual property, is owned by Bright Nurture. These Terms do not grant you any ownership rights to the Service.

7.2 Your Data

You retain all rights to the data you upload to the Service ("Your Data"). By uploading Your Data, you grant us a limited license to use, store, and process Your Data solely to provide the Service to you.

8. Data Privacy and Security

We take data privacy and security seriously. By using the Service, you acknowledge that:

• You have read and agree to our Privacy Policy
• You are responsible for the legality of Your Data
• You have obtained all necessary consents to upload Your Data
• You will comply with all applicable data protection laws

9. AI-Generated Content

Our AI agents generate content and make decisions based on your inputs and configuration. You acknowledge that:

• You are responsible for reviewing and approving AI-generated content before use
• AI-generated content may require human oversight and editing
• We are not responsible for the accuracy or appropriateness of AI-generated content
• You remain responsible for all communications sent through the Service

10. Service Availability

We strive to provide reliable Service, but we do not guarantee:

• Uninterrupted or error-free operation
• That defects will be corrected
• That the Service is free from viruses or harmful components

We may modify, suspend, or discontinue the Service at any time with or without notice.

11. Third-Party Integrations

The Service may integrate with third-party services (CRM, marketing automation, etc.). These integrations are subject to the terms and policies of those third parties. We are not responsible for third-party services or their availability, performance, or data practices.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIGHT NURTURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR CONNECTED WITH THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bright Nurture and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

15. Termination

We may suspend or terminate your access to the Service:

• For violation of these Terms
• For non-payment
• For fraudulent or illegal activity
• At our discretion with 30 days' notice

Upon termination, you will lose access to Your Data. We recommend exporting Your Data regularly.

16. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bright Nurture.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

19. Contact Information

If you have questions about these Terms, please contact us at: